Privacy Policy

Last updated: September 2026

Victory Telecom, Inc. ("Victory," "we," "us") operates a business messaging platform and related APIs (the "Services"). This policy explains what information we collect, how we use it, and the choices available to you.

Information we collect

• Account information — name, business name, email, phone number, and billing details of our customers and their authorized users.
• Messaging data — the content and metadata of messages sent or received through the Services, including sender and recipient phone numbers, timestamps, and delivery status, processed to route and deliver those messages.
• Contact data — recipient phone numbers and related fields that our customers upload or provide to send their own messaging.
• Technical data — log data such as IP address and request details, used for security and to operate the Services.

How we use information

• To provide, maintain, and secure the Services and route messages to carriers.
• To enforce opt-out (STOP), help (HELP), and quiet-hours requirements, and to prevent abuse.
• To bill for usage, provide support, and meet legal and carrier obligations.

Mobile opt-in and consent

We do not sell, rent, or share mobile opt-in information, consent, or phone numbers with third parties for their own marketing or promotional purposes. Information shared with carriers, aggregators, and service providers is used solely to deliver messages that our customers are authorized to send, and to comply with applicable regulations.

How information is shared

We share information only with: (a) telecommunications carriers and messaging aggregators as needed to deliver messages; (b) service providers who support our operations under confidentiality obligations; and (c) authorities when required by law. We do not sell personal information.

Data retention

We retain message records and account data for as long as needed to provide the Services, meet legal, tax, billing, and carrier record-keeping requirements, and resolve disputes, after which it is deleted or de-identified.

Security

We use administrative, technical, and physical safeguards — including encryption in transit and access controls — to protect information. No method of transmission or storage is completely secure.

Your choices

Message recipients may reply STOP at any time to stop messages, or HELP for assistance. Customers may access, correct, or request deletion of their account data by contacting us.

Changes

We may update this policy and will revise the date above when we do. Material changes will be communicated through the Services.

Contact

Victory Telecom, Inc. — notices@victoryc.com — 1-866-443-7788.